Please visitwww.fpua.comfor information on: FPUA will continue to communicate regularly through our website (www.fpua.com),Facebook (www.facebook.com/teamFPUA), and news releases. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. You can be assured we will respond in an expeditious manner to restore the power. Thank you in advance for your patience as we work diligently to protect the safety and well-being of all customers and staff. To have our representative contact you, fill out the form below. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. Mustard Seed can be reached at 772-465-6021. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. We are continuing to suspend all service disconnections for non-payment until further notice, however, we urge all customers to continue to make regular payments to the best of their ability. Kiosk Bill Payment Option is Now Available! Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. 3900. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce, Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce, Your California Privacy Rights / Privacy Policy. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. Customer must have a current balance with no past due account balance. Eligibility requirements apply. Please be patient as you may experience long wait times as we work closely with each and every customer. More:St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce. Enter employee name to find & verify emails, phones, social links, etc. City of Fort Lauderdale Utility Billing & Collections Office 100 N Andrews Ave, 1st Floor Fort Lauderdale, FL 33301 Phone: (954) 828-5150 Fax: (954) 828-5880 Office Hours: Monday-Friday 8:00a.m. The new facility will be the companys hub for manufacturing, producing and distributing its more than 22flavors of juices and teas to 32states and 42countries. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. DINE, SHOP, AND ENJOY THE BEAUTIFUL HISTORIC, DOWNTOWN FORT PIERCE, Copyright 2019-2020 Fort Pierce Utilities Authority. Utility Service Policy; FAQs; Customer Service Forms. The account balance will be due and payable at the time of termination. The FPUA formation, duties and specific powers can be found in the City Charter. FPUA will not issue accumulated credits to accounts, unless the Customer terminates their participation in Budget Billing and continues the nonparticipation for 12 months. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. The childrens activities include a Giant Slide and a bounce house. Additional payment locations and online options are available atwww.fpua.com. Register online and have your utility bill payment automatically deducted from your checking account each month. Customers can make payments at the 24-hour Kiosk located on the west side of the building. Commercial customers should call 772-466-1600, extension 3243, to speak with our Commercial Liaison. Accounts may accumulate large credits or debits. 3900 Monday through Friday, 9 am to 5 pm. And then you cant bathe, you cant flush the toilet, you cant wash your face, you cant brush your teeth, said a tenant. Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. Verification of need must include proof that the Corona Virus/COVID-19 caused a financial setback that makes it difficult for you to pay your FPUA bill (verification criteria will be explained when appointment is made), Assistance provided only once per account number. How can I pay my Fort Pierce Utilities Authority bill? Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. We strongly urge you to follow all CDC and SLC. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. Then, the remaining balance can be paid over a period of six (6) months. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Its been real tough, because I have kids and I have a disabled son, she said. If you are experiencing other needs or concerns, please call the 211 helpline or visit their Pam Beach and Treasure Coast website atwww.211palmbeach.org. Phone and Mobile Payment Options. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. FPUA will resume assessing late fees on July 27, 2020. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. City Payments All payments to the City of Fort Pierce can be made online through our payment center. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to insure coverage. Why Does My Neighbor Have Power, But I Dont? Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. Individual reclaimed water customers will be kept up-to-date as availability changes. Pay by Text. All check, credit card, and exact cash payments MUST be paid at a Kiosk or the drive-thru window. 3900. Funds raised support education programs and local scholarships. Eligible households could receive $250 which can go towards utility payments. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. Please call customer service at 772-466-1600, ext. The 24-hour Kiosk is available on the west side of the building at 206 S 6, Cash Plus, 2059 S U.S. 1 (K-Mart Plaza), 772-466-8669, Dixon Check Cashing, 2410 Avenue D, 772-461-1010, Down South Beverage & Check Cashing, 420 N U.S. 1, 772-466-8111, Fort Pierce Discount Pharmacy,1727 Okeechobee Road, 772-577-6469, Seacoast Bank (Fort Pierce Location-Current Bills Only), Drive-thru Hours: Mon-Wed 7:30-5, Thurs-Fri 7:30-6, Sat 9-12, PayNearMe Register for account set up at. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. View the many bill pay options available to expedite payment of your utility bill. The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. 59-1290; 2 of Ch. Please call customer service at 772-466-1600, ext. Customer must complete the Budget Billing Authorization Form. Although there have been no confirmed cases along the Treasure Coast, the most important thing for FPUA to do is plan and prepare. The water and sewer extension also mean more than 160 acres of land would have access to water and sewer services and end the reliance on septic tanks, according to the grant application Fort Pierce officials submitted on behalf of FPUA. $2.25 fee for Credit Cards Eligibility criteria must be met and funding is limited for this one-time assistance. This program will be continued through July 24, 2020. For any commercial customer that is experiencing financial hardship, please take advantage of the COVID-19 payment program at zero (0%) interest. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. FPUA has also decided to suspend service disconnections beginning Wednesday, March 18 and continuing until further notice. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. Additional information will be provided when an appointment is scheduled. 3900 or email cs@fpua.com to set up a payment plan. The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. Get adequate sleep and eat well-balanced meals. 3900 to register for this program. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. 3900) will be open normal business hours, 9 am to 5 pm. 3900 or visit us online atwww.fpua.com. When developers come in an area they are interested in building immediately, Tompeck said. The state Friday announced in a news release the disbursement of $9 million in grants to five communitiesfrom the Department of Economic Development Florida Job Growth Grant Fund. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Click to View the Electric Service Area Map. Fort Pierce Utilities Authority (FPUA) will re-open the Customer Service Lobby on Wednesday, May 20, 2020 at 9:00 am. Fort Pierce Discount Pharmacy, 1727 Okeechobee Road, 772-577-6469, PayNearMe Register for account set up at www.fpua.com. That amount is billed to the Customers account for the following 12-month period. The quickest and easiest way to make your payment is by using our Online Billpay System. If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . If you have an online account, log in, and click on My Profile. Copyright 2019-2020 Fort Pierce Utilities Authority, Florida Municipal Power Associations (FMPA). The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. FPUA will closely monitor the coronavirus situation daily and recommendations from the Centers for Disease Control to determine a re-opening date. Must also provide a voided check. Again, thank you for your patience! 3900, www.fpua.com (payments and account services), All penalty and late fees will be waived during the COVID-19 pandemic until further notice. Select pay by text and save a payment method. Pay over the Phone. Online Services gives you access and its free! If FPUA personnel does enter the home or business, please adhere to the social distancing guidelines of 6 feet or more. Thank you for your patience as we continue to streamline the process. Register online and have your utility bill payment automatically deducted from your checking account each month. The service area is established by the Florida Public Service Commission. The Call Center can be reached at 772-466-1600, ext. 3900 to make payment arrangements. *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Beginning tomorrow April 7, 2020 and until further notice, FPUA will be extending the drive-thru hours from 7:30 am to 5:00 pm, Monday through Friday. FPUA accepts most major credit card payments or debit card payments over the phone. . Please call customer service at 772-466-1600, ext. Discover the many options available to you when it6 comes to receiving and paying your utility bill. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. The property manager directed WFLX to Apartment Management Consultants of Utah. This program is available until July 24, 2020.*. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Social distancing lines will provide easy travel lanes to a customer service representative or Kiosk. In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship due to the coronavirus pandemic. Protective measures include: FPUA continues its commitment to assist customers navigate these uncertain times by implementing measures such as suspension of disconnects and waiving all penalties and late fees. You must contact the Customer Service Center at 772-462-1150. A summary of all methods of payment are described below. Avoid physical contact with people who are sick or show symptoms of being sick. Parking Garage is open and free for your parking convenience! Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Since 2007, we were awarded and have maintained the Diamond Category. This convenient option eliminates the necessity of coming to one of our locations to make payments. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. 141. Fast, Secure, and Convenient. Advertisement FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. For additional information please call FPUA Customer Service at 772-466-1600, ext. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. *Service disconnects for non-payment will resume on Monday, July 27, 2020. All payments made through the Kiosk are credited to your account within minutes. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. The 24-hour Kiosk is available on the west side of the building at 206 S 6th Street and accepts cash, credit/debit cards, and check payments. Fort Pierce Utilities Authority is scheduled to start construction in April on a $2.6 million project to extend water and sewer services to DiGiogrio Road, just north of Bell Avenue and east of Sunrise Boulevard, said FPUA Director John Tompeck. Published: Nov. 18, 2022 at 2:55 PM PST. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. The drive-thru window will continue to be open during normal business hours (8 am to 5 pm). As the positive cases of coronavirus continue to escalate, please follow these suggested guidelines: FPUA will continue to communicate regularly through our website(www.fpua.com), Facebook (www.facebook.com/teamFPUA), and news releases. Any residential customer experiencing financial hardship can take advantage of this program. Admission is always FREE at Friday Fest and there is always plenty of food, music, and activities for all ages! This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance with up to 12 months to pay at zero percent (0%) interest (minimum payment of $50). Please be patient as you may experience long wait times while we work closely with each and every customer. . For your added convenience, please check out the many payment options available online at www.fpua.com. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. Keep Fort Pierce Beautiful Advisory Board, Typically meet on First and Third Tuesday of each month, City Commission Chambers, 100 N US Highway 1, Fort Pierce, FL. Customers must enter doors on the east side of the building and exit doors on west side of the building. Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. Sign up for automatic bill payment; Utility Billing Customer Service. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. FPUA may evaluate Budget Billing accounts on a monthly or yearly basis to ensure that calculations are correct. Construction projects, a new business, expansion, or relocating your current business can be challenging, let us help you navigate the process! We are announcing the availability of the COVID-19 Payment Program. Arts & crafts vendors will line up in front of the Indian River in Marina Square. FPUA accepts most major credit card payments through Online Services to pay your bill online. The minimum amount to avoid interruption of service will be the past due balance minus your deposit requirement. FPUA personnel will again ask the series of health-related questions. To minimize wait time, customers can schedule an in-person appointment by calling 772-466-1600, ext. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. Click here to view the flyer from Florida Community Health Centers, Inc. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. Like so many others at the Pine Creek Village complex, she wants to know why she went a day without running water. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. This program is available through July 24, 2020. Details on this program will be released soon. As the Coronavirus pandemic continues to evolve, Fort Pierce Utilities Authority (FPUA) is closely following our Pandemic Response Plan, as well as requirements set forth by National, State, and local government agencies. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. The RP3 program measures each of the following categories of a utilitys operation: Reliability, Safety, Workforce Development, and System Improvement. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. Fort Pierce Utilities Authority uses 1 email formats. FPUA operates separate and apart from the City of Fort Pierce. The predetermined monthly bill will be based on the average of their actual utility bills during the prior 12 months, plus an additional percentage to cover any overages. Theyd get stuff fixed.. The utility told WFLX, it received a payment from the property owner this morning. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. Copyright 2019-2020 Fort Pierce Utilities Authority. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! Example: $2,400 past due balance with a $1200 deposit requirement. The drive-thru is also available, but lines can be long in the early hours. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. The Kiosk accepts cash, credit/debit cards and check payments. When you sign up for AutoPay, you will receive a monthly statement showing the amount of the bill with instructions NOT to pay. All rights reserved. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. These categories are ranked against standards set by the Public Power Communities across the nation. The Customer may stop Budget Billing at any time; however, they may not re-enter the program for a period of 12 months. Come enjoy our special events and great bands. FPUA accepts Master Card, Visa, and Discover credit card payments through our Online Services. You will receive a monthly email letting you know your statement is available and a reminder email when payment is due. This is how it works: These payments can be automatically withdrawn from the Customers bank account using AutoPay (automatic funds transfer), if arranged with Customer Service. Please call 772-466-1600, extension 3900 if you prefer to set up an Individual appointment with a customer service representative. If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. With FPUAs AutoPay, you save time, save stamps, and never forget to pay your monthly utility bill. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Treasure Coast Energy Center, a 300-megawatt natural gas-fired power plant, generates enough electricity to serve approximately 60,000 homes in 13 cities served by the Florida Municipal Power Associations (FMPA) All-Requirements Project. This one-time assistance of up to $4,000 can be used for: For residents seeking assistance visitwww.recoverstlucie.orgfor additional information, eligibility criteria, and application. Find top employees, contact details and business statistics at RocketReach. Make sure you bring your appetite when you come to Friday Fest. Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. Friday Fest and there is always free at Friday Fest and there is always free at Friday.... A period of 12 months, interest-free the Service area is established by the.! From 7:30 am-5:00 pm Johnson of Homestead Florida, which did not return our calls one-time reduction, at! Payments at the 24-hour Kiosk located on the east side of the bill with instructions not pay. $ 650,000 buildings of the Indian River in Marina Square 2020 at 9:00 am there have no! 6Th Street and is open Monday through Friday, 8 am-5 pm @ fpua.com to set up a payment.... 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