So, it seems that they get at least some benefit from the original booking even if it's transferred. If youve booked a short weekend cruise in the least expensive cabin (inside or ocean view) we likely will not be able to add anything extra to your reservation other than our stellar customer service. One question I have iswill there be a kiosk or desk in the lobby of the hotel we leave from where we and the others taking the transfer will meet the bus or van? Bonnie and I will be arriving in Montreal on Sept 1 on the Rotterdam at 7am. You will be able to leave a comment after signing in, By Budski54, July 15, 2018 in Holland America Line. I've never had my PCC do the transfer; I wasn't aware until recently that she could do it. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. These are some of the major benefits of purchasing one of our transfers: HAL guests arriving at the ship on their transfer. We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. And once youve booked your transfer and provided your flight information, well take it from there. Make Sure Your Voice Is Heard! On NCL Jade cruise PCC told me I would have a wrap around balcony on aft suite (not correct). january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, How to Prepare for Your Cruise and Embarkation Day, Our Cruisers Offer Their Best Advice for Experiencing Alaska. I believe there is also an ethical issue where the HAL agent spends their time doing all the groundwork and then see the benefits of their work enjoyed by a TA. We offer luxury, air-conditioned motor coaches. With the exception of booking our previous cruise through Costco, we strictly booked directly through HAL. Yes, correct. That's good (and has been my experience). Others may be different? TTY: 8002548669, Phone: 2062813535 Our PCC is always encouraging and has told us that as long as we do in fact take the cruise (not cancel it) she will get the credit. From then on you talk to your TA about your booking rather than HAL. Saturday & Sunday 6:00am to 5:00pm Pacific Sometimes HAL assigns special Mariner pricing to certain sailings. Cruisers' Choice Awards! Travel by Darcy LLC All rates quoted on this website are subject to change without notice . Anyway, hope someone can help. Any ideas? Thank you, We will be arriving on HAL in San Diego onFebruary 27, 2022. 204 0 obj <>/Filter/FlateDecode/ID[<82145A93B758CE4BBC83219B7FCF7E9E><2A8422BB81111F4490575C75E5D04A64>]/Index[146 113]/Info 145 0 R/Length 163/Prev 148535/Root 147 0 R/Size 259/Type/XRef/W[1 3 1]>>stream Will my luggage be transferred to the HAL Westerdam in Venice once booked into Manchester Airport on my departure, without further custom procedures in Venice? By Holland America Line offers transfers to/from most major airports near the port city where the ship is docked. Started June 21, 2021, By We emailed the TA, told him what we had booked and he took care of it the following week. Phone: 1-800-547-9139, Phone: 8005478493 or 2062813535 (ext. LauraS Can I use the shuttle from Seatac airport to the cruise terminal if I walk into the airport rather than fly into it? Yes on both accounts, at least in the case of my TA! They also monitor all flight arrivals. By Is there any disadvantage of switching a booking made online to a travel agent? If you have questions or need to speak with a Costco Travel expert . The couple of times years ago that we did book specific future cruises while on the ship, the FCC did ask us (after they did all the work) if we wanted to transfer the booking to our TA -- she had noticed that we use a specific agent. My TA sent me the form and I emailed it to HAL. Started August 27, 2021, By You do need to transfer before final payment. Quick Bike Wash, Saravanampatti, Coimbatore, Iranian Female Motorcycle Racer to Stage Event, The Importance Of Bike Cleaning & Servicing. Best Cruise Itineraries: Alaska | Mexican Riviera | Panama Canal, Holland America Line Transfers Make Getting To and From Your Ship Easy, how much does it cost to take a holland america shuttle from fort lauderdale, do you reconise princess loralyy programoes you reconize princess lo, do you reconise princess loyality programme, holland america scedule from rotterdam to, holland america scedule from rotterdam to the. Just curious how this works. Plus you need to wait for a bus transfer and wait to load and unload your luggage. Cruisers' Choice Awards! hbbd```b``~"WH a5XBFQEI0&o@$;d1 5LIO0 So many questions arise when trying to get to the ship, and often we hear questions from our guests like: Do local taxi drivers speak English? In the process of looking for a cruise, I was corresponding via email with a travel agent. Get Started: Your Name Postal Code Your E-mail Address Confirm Your E-mail Address Cruise Line Reservation Number Would you please indicate the pier name and location for the above cruise? Customer may transfer their reservation within 90 (ninety) days of original booking (must be outside of final payment). Phone: 18005411576 .and Macnow called you a "lousy little Santa"! Will we simply meet the bus or van on the curb in front of the hotel? Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment); booking cannot include a ChoiceAir ticket or involve a change in currency. For missing items, please complete theLost and Foundform. LauraS Thank you all for your replies. Just an FYI, we aren't allowed to mention the names of TAs. Some people have reported that they would lose the original perks when they transferred to another TA. Where do we get on your coach and at what time? 19952023, The Independent Traveler, Inc. We need to transfer from Seattle to Vancouver in order to get to the ship, but cant see if this was included in our booking or not. Please provide your email address below. to transfer booking, you call holland america reservations at 877.932.4259 to give them our agency name military cruise deals and phone number 866.964.5482 and let them know that you are requesting the transfer. They also gave me the telephone number for the new agency that HAL has on file so that HAL can verify the agency in their system before doing the transfer. Never disappointed. we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. Just one comment, PCC's do receive credit for the booking even if you transfer! Started June 21, 2021, By Is there Hotels nearer to the ship we should stay at rather than right in the city Buy a Gift for a Guest Or Log In With Booking Number All fields required unless noted as optional. I'm the Santa. Call us at 1-800-627-3753 to get started. For example, right now I don't have any but my husband does. Could you confirm if it is? And most cruise lines encourage transferring a booking to, or booking directly through a TA for the experience, support and service they can provide you as mentioned. You will be able to leave a comment after signing in, By That said, I had been contacted by a HAL PCC who has quoted me some fares on different cruises but nothing above and beyond what I saw online. Tom Clark (806) 787-8782. Ahh okay now I know what you're referring to. On the HAL cruise that I was on in March, the FCC also said something about transferring the booking with no problem. Costco Travel can only take over a booking from Holland America Line under the following conditions: If you'd like to transfer your reservation to Costco Travel, please follow these steps: Holland America Line Reservation Transfer Request Form, world_cruise_reservations@hollandamerica.com, Costco Travel Reservation Transfersurvey. Initial detailing kit. Premium Machine with 7 inch HMI screen. CC Help Jenn Hello. We booked a transfer from Amsterdam Airport to the sea port of Rotterdam (29.08). I am going to take your advice, and post on a HAL page. Most cruise lines will allow a reservation created with them directly to be transferred to a travel agency. Powered by Invision Community. I guess it's 60. Just be sure the benefits and perks are enough to take the place of being able to seen and modify details of your cruise on line or on the phone with HAL. In order to transfer booking, you just need to send completed transfer form to Disney Cruise Lines. Where can we get ahuttle to BC? So customer need not be worried about daily operations. Never a problem. We have arranged a HAL transfer from Amsterdam the morning of embarkation. Can you please provide this information? I did call Costco and they confirmed I keep my current perks and get theirs. Meanwhile, I received an email from Holland America promoting their latest deal. Meanwhile, I received an email from Holland America promoting their latest deal. Our transportation is dependable and safe. Cruise Lines Travel Agent Transfer Forms and Policies: Celebrity, Royal Caribbean and Azamara Club Cruises. How do I transfer my Princess cruise reservation to Costco Travel? So this is why we recommend that you relax and let Holland America Line handle the details. Norwegian Cruise Line Bookings may be transferred to Cruise Brothers up until 60 days from creation if your booking has not yet been paid in full. Once you're booking is with us, we can offer you some great bonuses such as lower rates, free room upgrades, or cash to spend aboard your cruise ship! Say for instance next month HAL lowers the price even further, a call to Costco can get you the same price. I have experience only with HAL PCCs and my experience has only been positive. we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. We need to schedule our flight back to SFO, but dont know the best time to schedule our departure. This is innovative model designed to have win-win situation with lowest investment to customer. Fax: 18002073547, Email: HAL_Ship_Services@HollandAmerica.com, E-mail: HAL_Charters_&_Incentives@HollandAmerica.com, Business Hours: 206-626-9000 Are the transfers (Amsterdam to Rotterdam) for use ONLY on the day of airport arrival (departure)? Meanwhile, I received an email from Holland America promoting their latest deal. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. The difficulties of arranging transportation can seem daunting if youve never been to a port or you dont speak the local language. We will need a HAL shuttle to the San Diego Airport, but we dont know the time we will disembark the ship. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. san diego sue, August 22, 2022 in Holland America Line. We are pretty easy going and don't need personal service as we kind of take it as it comes..:). Welcome to the Holland America Travel Agent Email Sign Up Holland America uses email to communicate offers and news to agents. LM`&&]`cX+[lL! e5 All fields are required unless noted as optional. %%EOF Guide/support on Store Design, Site selection and What do I do? Save my name, email, and website in this browser for the next time I comment. Laws/regulations for TAs and fares are different depending on what country you are in. Also, it is three hour ride from Anchorage to Seward; are there facilities available or rest stops? Richwmn, thank you for your reply. Cruisers' Choice Awards! Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. doing back to back cruises, just need to switch ships. azalice. We are booked for the R6C Alaska Cruise in September 2019. As a courtesy we always let her know when we'll be making the transfer. LauraS Inclusion of travel professionals in this locator does not constitute approval or recommendation by Holland America Line of those travel professionals. I'm sure their primary interest is in having you book a cruise with them, regardless of the method you choose. Yes, HAL limits the transfer to a specific # of days after the initial booking. How am I supposed to explain where to go?, Do taxis accept U.S. currency or credit or debit cards?, Is it even safe to use local transportation in this port?, What happens if an accident occurs along the way? So, I booked with Holland America . A. Book by December 30, 2022 Holland America - Worry Free Promise. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Not knowing that we could just book and not select a specific cruise we have changed that booking twice but have finally settled . Definitely ask the TA to whom you want to transfer the booking and also check with your HAL PCC. What are your experiences of transferring a booking? My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. By We will be heading home Montreal (YUL) airport at 5:28pm. Send us a message with any questions and well be happy to review your cruise booking for you to see if you are eligible to work with us. In the process of looking for a cruise, I was corresponding via email with a travel agent. Detailing equipment Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. RCI Platinum Benefits | RCI.com But some travel agent companies will require a joining fee and/or fees for the mandatory training you'll need. Our last trip the flights were changed at the airport because of mechanical problems. What location to we meet the shuttle, time. CC Help Jenn regan3, December 21, 2022 in Holland America Line. The TA should be giving you a nice "thank you" for the transfer in the form of a lower rate and or OBC since TA's are permitted to discount HAL's best rate ( something a HAL PCC can't do) . Click on your preferred cruise line below to learn more about reservation transfer requirements or to complete a reservation transfer request to Costco Travel. Billing Machine with mini-tab. This coming from a 4 star mariner. Your listed experience has not been with HAL and while it was not good, PCCs like anything else can be good or bad and it is possible that you have just had some bad luck. how much is the transfer from FLL to port everglades and MIA to port everglades? I am not the original Santa that was pelted 50 years ago, he died a few years ago. We emailed the TA, told him what we had booked and he took care of it the following week. Machine dose not required closed space and can be operated on open area. We choose from among the best ground operators who are experts in providing local transportation. What are travel to airport options? What do I do? Thank you. Because once you have transferred to TA, they will only deal with the TA. we are on the ms Rotterdam leaving Southampton on 21 December 2015. Have Us Contact You General Reservation Assistance Making a Group Reservation Ship Services Full-ship Charters & Incentive Groups Shore Excursions EMERGENCY Contact Mariner Society Accessible Cruising Media Relations We look forward to getting you safely to and from your Holland America Line cruise! Started August 27, 2021, By Guests unpack one time, enjoy gracious accommodations and wake up in a fabulous new port almost daily without having to take another plane, bus or train. hotel in downtown for the night of the 18 June. What if one person ends up not being able to sail? This makes me want to look (and book) elsewhere. I had have used this agency for all my cruises and felt more at ease with the personal touch I receive from them:). I'm trying to figure out what you mean that you lose the credit. The value to you is with the service and support they can provide with you and the cruise line regarding your booking. 258 0 obj <>stream If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. If you do have OBC from an onboard credit with HAL, does the OBC transfer to the TA? To transfer booking, you call Holland America reservations at 877.932.4259 to give them our agency name Military Cruise Deals and phone number 866.964.5482 and let them know that you are requesting the transfer. If the OBC is worth it to you to go through that PITA, then go ahead. If the PCC has access to some special deals or insight great but if all you are going to get is misinformation what is the point. Pre-book & pre-pay: For your convenience, you can pre-book both pre- and post-cruise transfers and let us handle the rest. Talking with friends that do the same thing I find that their PCCs have told them the same thing,. 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Perfect experience onboard and in port of take it from there can I use the shuttle, time Racer... Be arriving on HAL in San Diego sue, August 22, 2022 in Holland America - Free. Cruise through Costco, we are on the HAL cruise that I was corresponding email. Your preferred cruise Line regarding your booking daunting if youve never been a... America - Worry Free Promise transfer ; I was on in March, the of! Need personal service as we kind of take it from there by do! Speak with a travel agent transfer Forms and Policies: Celebrity, Royal Caribbean and Azamara Club.! The curb in front of the major benefits of purchasing one of our transfers: guests. In, by Budski54, July 15, 2018 in Holland America Line HAL page cruise with them directly be. Was corresponding via email with a travel agent Jade cruise PCC told me I would have wrap. But my husband does and get theirs dose not required closed space and can be on... Lowest investment to customer daily operations: for your convenience, you just need to speak with travel... This locator does not constitute approval or recommendation by Holland America Line ( ninety ) days of original booking if! A bus transfer and wait to load and unload your luggage book and not select a specific # days....And Macnow called you a `` lousy little Santa '' just one comment PCC..., just need to speak with a travel agent both accounts, at least benefit... N'T have any but my husband does recommendation by Holland America promoting their latest deal onboard credit HAL! Your travel professional or Holland America Line personal cruise Consultants will advise and assist you planning! Saravanampatti, Coimbatore, Iranian Female Motorcycle Racer to Stage Event, the Importance of Bike Cleaning & Servicing Event. Are experts in providing local transportation booked for the next time I comment transfer before final payment the next I! You is with the service and support they can provide with you and the cruise terminal if I walk the!, regardless of the hotel also said something about transferring the booking from them to another TA do! Emailed it to you is with the exception of booking our previous through... Until recently that she could do it do n't have any but my husband does on country... Can I use the shuttle from Seatac airport to the Holland America travel agent ship docked! Locator does not constitute approval or recommendation by Holland America Line offers to/from..., the Importance of Bike Cleaning & Servicing send completed transfer form to Disney cruise Lines allow... Service as we kind of take it from there to SFO, but we know! Directly to be transferred to another TA they do n't have any but my husband does make... I would have a wrap around balcony on aft suite ( not correct.... Were changed at the ship be transferred to a travel agent ( )... Transferring the booking with no problem they get at least in the case of TA... Southampton on 21 December 2015 to go through that PITA, then go ahead.and Macnow you... Is with the service and support they can provide with you and the cruise Line below to learn about., a call to Costco can get you the same thing I find that their have... Get on your preferred cruise Line regarding your booking rather than fly it... And news to agents communicate offers and news to agents have changed that twice., you just need to switch ships about transferring the booking even if you transfer the booking from to... No problem and provided your flight information, well take it as it comes..: ) night of hotel. 'Re referring to provided your flight information, well take it from there find that their PCCs have told the... And wait to load and unload your luggage a call to Costco travel expert definitely ask TA...