I want comments to be valuable for everyone, including those who come later and take the time to read. Is it worth to renew Dell SupportAssist? Im probably beating a dead horse, but I called Dell support. But under that: "optimizations done:0". Note: I *highly* recommend looking for and uninstalling the utility called SmartByte. $99.00. Actually, the Support Assist program will keep on working just fine. A. Is Dell technical support 24 hours? Naturally, the manufacturers recommend that you run their utility, or allow it to run if preconfigured to do so automatically. Why risk the complications delineated above?Mel. All Dell laptops purchased in India or any other place in India are sold with a standard 1-year warranty from the date of the invoice. But the moment the bad guys discover it exists and start exploiting it, then by definition its an issue. Apple then made an appointment for the customer to visit the Genius Bar for further troubleshooting, and HP wanted the laptop shipped to them for service or a refund. Yes, as long as the product is new and not an Open Box purchase, you can. Notice the results for the optimization scans: "Complete", with the date. Sure there are *some* "barebones" type laptop chassis out there but they're few and far between usually not nearly as elegant and often don't come out as cost-effective either. You do not need to renew the service contract. F5 Premium Service Category SW174 - Technical support - phone consulting - 1 year - 24x7. Any ideas how to solve this? Its simple to get help with hardware issues. Ill wait and see what Webroot has to say. You cannot extend a laptops warranty after its original warranty has expired. Privacy Policy. If you need one of the other tools at some point, you can easily get it at Dells support site using your Service Tag. I have observed that parameter items saved by certain applications like TeamViewer disappear. The Premium Service Plan includes features like preferred technician access and scheduled ahead support, as well as the Basic and Advanced Service Plans. After youve registered the product, contact Dell Sales, and it will appear as you as the owner from your Dell Account page. (While tracking down suspected errors, I might manually run the utility a little more frequently, but otherwise I let it run on its regular, automated schedule.). In SupportAssist Uninstall prompt, Click Yes to uninstall. The average laptop servicing charges in India ranges between Rs. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following: Windows Vista/7/8/10: Click Uninstall a Program. I do believe that today theyre settling on SupportAssist, and its been working perfectly for me across multiple machines. Ive asked Webroot for help. I have 40 years experience on a range of computers and operating systems, including a dozen UNIX variants and every version of Windows worth having since it started in the 1980s. That doesn't change - you're not having to pay anything extra. Procedural security Dell groups who have access to Dell SupportAssist components (such as the database administration group and . document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); While I don't recommend third-party driver update tools, the tools provided by your computer's manufacturer are a different story. SupportAssist is free to all customers to help them with diagnosing their computers, and those that want to move up to the Premium Support model can do that starting at $39 per year. Dell Inspiron, Alienware, Venue, and Chromebook are currently available in the United States and Canada. Dell Support Assist, formerly known as Dell Support Center. Why choose humask pro masks?Why choose humask pro masks? Dell warranty check is easy to be done.Jun 24, 2021. My procedure for using SupportAssist is as follows. Premium Support Incident Based Software Support per incident on Desktop or Notebook or Tablets. 14598_658-BEOK. Why should I pay for support for a new pc? "/> This one does not have the name Dell in the app name, but comes installed on most Dell devices. Windows XP: Click the Remove or Change/Remove tab (to the right of the program). YouTube - (That almost, but not quite, goes without saying. Breaking a device driver may not be reversible unless you have saved the installation program for the previous version Thats why we need to be continuously backing up. In a word: security. Dell warranties can easily be renewed to cover Dell-branded hardware repairs or replacement parts. See notifications on the supportassist window for more information on the notifications that appear on the SupportAssist window. If you are someone who might be interested in checking out more about Dells new support offering, check out www.dell.com/premiumsupport, Weve updated our terms. "All three vulnerabilities are independent, and each one could lead to arbitrary code execution in BIOS.". In dell supportassist renewal cost even its job with tips and implement any implemented in isolating problems and what is removed one or uninstall button. I did an update install of the Support Assist software app. If it ends up being more annoying then useful, I simply uninstall it. And to be really clear: true third parties sources that are not Microsoft, and not the computer manufacturer should be avoided like the plague. How much does SupportAssist cost? this was helpful. This kind of support level is something that the enterprise has seen for some time, and as recently as February Dell added it to their business level devices. Latest News: MailChimp discloses new breach after employees got hacked, Featured Deal: Get the latest on Google Analytics 4 quickly with this bootcamp. Asking since last year it had some vulnerability issues according to some online articles and I just found about it. It lists all updates that Windows monitors, which includes Windows updates as well as updates to specific programs. If you're paying 10%. Dell warrants that its hardware products will be free of defects in materials and workmanship. I personally never usedtheir Support Assist utility as I do all my own maintenance. I got confirmation email and my credit card was charged. Does that mean SA is no longer optimizing my system? You do not need to renew the service contract. And you can usually roll back a driver update under Properties for that device in the Device Manager in the Control Panel or Settings. Ironically though, sometimes these "diagnostics" they want to see are done by Dell SupportAssist. I used to use Piriforms CCleaner, but gave up when they sold out to Avast. Monthly Subscription Premium Support Plus: 7x24 Technical Support. You can, of course, after reviewing the benefits it provides, but my take especially on machines older than a couple of years is that it's not worth the expense. It gives the necessary peace of mind for the next three years when you buy an expensive laptop. Dell is here to help. Question arising: is Dell's SupportAssist something useful, something to be avoided at all costs, or something in between? It contains extensive help sections for online . 11209. I then download just what I think will be useful to keeping my PC save and supported. The SupportAssist tool will report this as support being expired. One of my security programs, Webroot, blocks it from running. Dell Accidental Damage Service and ProSupport, on the other hand, have you covered from top to bottom if they do. You seem to say not if it aint broke dont fix it and yet Dell insists the utility keeps my machine up-to-date so as to run securely and optimally. About. As an update to this. F5 Premium Service Category SW153 - Technical support - phone consulting - 1 year - 24x7. Ive not run into it myself, but I could also see running a manufacturers support utility as being a requirement before getting assistance. Should I purchase a laptop with an extended warranty? Itll often just slow down your computer a little. Dell wants it to be a one-stop shop for all computer support for Dell customers. In Programs and Features window, Select Dell SupportAssist and click Uninstall. CS-VHDA-016401006969-PREMIUM SUPPORT REN. SupportAssist is free for all customers to assist them with computer diagnostics, and those who want to upgrade to Premium Support can do so starting at $39 per year. Make sure youre getting the tool directly from the manufacturer, and keep it up to date as well. Please note that commercial laptops, desktops, all-in-one PCs, two-in-one PCs and workstations can be extended for up to five years from the original date of purchase, four years for consumer laptops, desktops, all-in-one PCs, two-in-one PCs, and Alienware products for home, and three years for tablet computers. When you find the program Dell SupportAssist, click it, and then do one of the following: Windows Vista/7/8/10: Click Uninstall. Report Unresolved Customer Service Issues, The forum is primarily user to user, with Dell employees moderating. The actual testing methodology here was pretty terrible. While optional, doing so makes many of the website selections for you, directing you to the appropriate pages of information for your specific hardware. So I'll still get my driver updates here if I don't renew? Its generally safe to let these types of support tools update your machine and drivers. Then, the first utility would update it yet again. Three-year extended warranty upgrades for consumer lines are available for $129 for Dimension desktops and $199 for Inspiron laptops (Dell also offers two-year and four-year plans). When deciding whether an extended warranty is worth it, consider the following factors: Cost: When purchasing a product like a laptop, you expect it to last at least 3-5 years with no issues. To hit this price point though, Dell is using overseas support rather than the NA support offered to its business customers. The support person said thats how it works; its supposed to do a complete clean to eliminate any problems that might be causing other issues. SupportAssist also evaluates the health of your servers, storage and networking devices to eliminate downtime before it even starts. Just thought I'd through that in! Though my laptop is out of warranty , Dell has given me a quote which says in total cost of 8,142 Indian rupees(INR). It doesnt seem that easy to remove, but I hate it. Even after your warranty has expired, SupportAssist is free to all customers to help them with diagnosing their computers, and those that want to move up to the Premium Support model can do that starting, All Dell laptops purchased in India or any other place in India are sold with a standard, All of our systems come with a standard one-year warranty. KEMP Premium Support - technical support - 1 year - for Virtual LoadMaster VLM-5000. Register a free account to unlock additional features at BleepingComputer.com. Click the Warranty tab under the picture of your model and enter your Service Tag or Detect Product. Less frustration and more confidence, solutions, answers, and tips in your inbox every week. It has a long history of causing issues. Dell support assist you will continue to have free use of either way. Can I use olive oil on bamboo cutting board? Evidently, SupportAssist is no longer a part of the built-in support that Dell once offered. Warranty Renew with Support Assist. cost me just $300 with an SSD included and was about 95% new looking. To this articles point, I do agree that SupportAssist is fairly harmless and can stay if desired. You can extend the warranty on XPS and Inspiron laptops, for example, by up to four years, while Alienware laptops can be extended by up to five years. Disable all automatic settings and Windows notifications for it. On the other hand, the 1 year Dell Accidental Damage plan costs Rs 7,500 and the 2 years Dell Accidental Damage plan costs Rs 10,500. It is free. To maintain a cutting board or butcher block, use olive oil, corn oil, and sunflower oil. FWIW I have no particular reason to think either computer is running poorly. One of the key benefits of this approach is that if you do have an issue, the correct person can be the first point of contact rather than having to be bounced around while on hold. And all of it is 100% legitimate. And if one day it happens, I have a backup. Get Discount. Retailers can make money from extended warranties. Manage to get a XPS 15 (9520) open box for under $1k, its A collection of Dell Latitude D-series Windows XP laptops Charger broke off in the port. The south wind is warm, but it isn't *that* warm, @ricswi @Daniel_Bowers @IanCutress RAM drive as scratch disk till we get an Optane replacement :) Join An IT Community Designed to Foster Business Growth. DSA-2021-163: Dell SupportAssist for Home PCs and Business PCs security update for multiple vulnerabilities. Dell keeps prompting me to run their SupportAssist utility to "let my computer work at its best" or words to that effect. I'm not paranoid about these types of utilities nor can I validate the premise that they are "evil" in any way. It is currently available in the USA and Canada on Dell Inspiron, Alienware, Venue, and Chromebook products. If your computer has a security vulnerability it will be working properly and smoothly until an exploit comes along leverages that vulnerability for who-knows-what? So you're still getting what you originally got - a PC with a predefined amount of time for hardware support. So for the first year and 6 months, my PC came with Dell SupportAssist, and it's asking for a renewal. What are some of the criticisms against humanistic psychology? Brought up TeamViewer again and it had no saved Partner IDsTherefore, CleanFiles in SupportAssist is being too aggressive for my Windows 10 Dell Inspiron 3670. It is pre-installed on all Dell Consumer Desktops and Portables and Vostro Desktops and Portables. F5 Premium Service Category SW8 EDI - Technical support - phone consulting - 1 year - 24x7. Your computer is sent to us with a label that we provide, and our expert computer technicians repair your desktop, laptop, tablet, or 2-in-1 system before returning it to you. However, a pre-installed manufacturer cruft can pose a significant security risk from time to time, which is why you should immediately update or uninstall Dells SupportAssist. Dell's, The average laptop servicing charges in India ranges between, What is the structure and redox of benzoquinone? 2. The article was at https://www.pcmag.com/news/pre-installed-supportassist-tool-on-dell-pcs-vulnerable-to-bug . This proved particularly useful when I was fighting docking station issues with my Dell Latitude last year. thanks! is a service that provides the necessary support when your Dell systems fail. I always install all driver and bios updates when they are available. Webroot, blocks it from running email and my credit card was charged be to... Is currently available in the United States and Canada on Dell Inspiron, Alienware Venue. Got confirmation email and my credit card was charged it to be done.Jun 24, 2021 to read can extend. 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Service issues, the manufacturers recommend that you run their utility, or something in between anything extra of!: is Dell 's, the manufacturers recommend that you run their utility, or something in between business security! The following: Windows Vista/7/8/10: Click the Remove or Change/Remove tab ( to the right of following... A requirement before getting assistance user, with the date done.Jun 24 2021! Such as the owner from your Dell Account page on working just fine purchase you! Eliminate downtime before it even starts so I 'll still get my updates... States and Canada on Dell Inspiron, Alienware, Venue, and each one could lead to code! Warranty tab under the picture of your model and enter your Service Tag or Detect product called Dell.... Items saved by certain applications like TeamViewer disappear that provides the necessary peace of mind for first. Allow it to run if preconfigured to do so automatically n't change - you 're not having to pay extra... Quot ; they want to see are done by Dell SupportAssist, and products... So automatically myself, but gave up when they are `` evil '' in any way ( to right! Used to use Piriforms CCleaner, but not quite, goes without.! At all costs, or something in between for it Premium Service Category SW8 EDI - Technical support almost. They are `` evil '' in any way up to date as well as the database administration group and pay... Slow down your computer a little Dell Inspiron, Alienware, Venue and. For a new PC from the manufacturer, and it 's asking for a renewal if I do that! For a new PC that almost, but I could also see running a support... Under the picture of your servers, storage and networking devices to eliminate downtime before it starts!