The washing machine generates error E20 due to the detection of breakdowns of the following types: To return the machine to its previous performance, it is not necessary to resort to the help of a service center, you can fix the washer yourself. Or can electronics crash? Step 5. Reconnect any loose wire and replace the lock in case of damage. When the check has come to an end, the machine will notify the user of the completion with the help of light indicators. Problems when draining the waste fluid. Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. Use a nut driver to loosen the nut on the heater shaft till it gets to the end of the shaft. within 7 seconds from LINE TEST appearing, push the START/PAUSE button. Remove the hose and check for bends or curls then straighten them. Faulty NTC Temperature Reading Probe opened or shorted. Check your drain hose if its curled or bent. E07. This may be due to clogging or equipment failure. If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. This work qualifies as very complex, it requires maximum concentration and attention. I am 72 years old with a badly disabled husband, need to have a working washing machine. Move the program knob in OFF, then turn it to the second position on the right. Issues: Washing machine displays warning code EF0, EFO, EF3 or emits 15 beeps / 15 flashes; Water leak detected (EF3) and automaticsafetymodeactivated; Applies to: Washing machines; Washer-dryers When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. Heres how to do this. Master Steam Cooking with the 9000 SteamPro Range. This means that the drain is blocked somewhere and the . It generally refers to a problem with the recirculation pump or User Interface of . E3 - Draining issue or pump issue. How did he get there? Washing Machine Smells [Proven Solutions], Candy Washing Machine Draining [How To, Issues & Solutions], Candy Washing Machine Flashing [How To Fix], Candy Washing Machine Bouncing [Easy Solution], If you are getting the Candy washing machine error code E18, it indicates that the control board is damaged and needs to be replaced. Make sure that the "Drum balancing" mode is disabled. Solutions: Check wiring, connections, and connectors between the NTC sensor and the main PCB of the washing machine. If you are getting the Candy washing machine error code E16, it indicates that there is an issue with the heater. Ensure you close the door and latch it properly. Everything worked out! Blocked drain hose. Also check for clogs, foreign objects and other sediments buildup and clear them. Always disconnect your appliance from the mains before you start examining it! Explore Hob2Hood - The hands free hood system. EXTRAS. Required fields are marked *. They will light up at the same time. As a rule, the boards are not repaired, but replaced with new ones, which can be quite expensive. Step 5. Unplug your washing machine from its power source and turn the water supply off before attempting any repairs in order to prevent any chances of electrocution and water leakage. There is a 5 second interval between flashes, so you have to be patient. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. You've reset it. The user interface board and the main PCB. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. Remove the drain pump filter and inspect for any clogs so you can remove all appropriate ones. Most likely a toothpick or bone from a bra. Important! A set of liquid and a new start of the drum at the previous speed. London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ). You can check it behind the machine. Read Zanussi recipes and get cooking with us. Kinked outlet hose. Check the power cord voltage and frequency. It is an easy problem to solve and takes 5 minutes, with no cost.Our machine is a Zanussi, but many of the error codes are similar across many makes; Hotpoint, AEG, Hoover, Beko, Indesit, Bosch etc. Always check first with your manual but an E20 code on any washing machine or tumble dryer is likely to be a similar blockage. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. Disconnect the electrical connectors attached to the heater (make sure to take note of where each connector goes). Rated Excellent - Rated Excellent with over 10000 happy customers, Free delivery - Next day delivery also available 6 days a week, or choose a date up to 530 days away, Hassle-free installation - Our experts deliver and install 100s of appliances every day. Question - Can you you explain what code E20 mean please, Candy Rapid - P3. Check the drain pump for faults especially when you cant hear its sound during the drain cycle. Clean the pump and the filter. Set the old heater assembly aside. E07. Reconnect the water inlet hoses to the inlet ports (ensure that the connections are secure in order to prevent water leaks). If your Candy washing machine displays the E09 error code, it means its having a problem with the motor Triac(a part responsible for running the machine motor in the electronic card) on the circuit board. Use a nut driver to take out the two screws beside the detergent drawer housing and the two screws on the top corners of the control panel (ensure that the selector knob is turned to the 12 oclock position before taking the screws out). Check the correct ohmic value of the heater or that it is not disconnected. Save my name, email, and website in this browser for the next time I comment. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. If the error code still pops up, youll need to replace the door lock assembly. Check the user interface, replace it if necessary. In some cases, the display shows words or certain characters. Error codes are necessary as they inform users of malfunctions. ff rq jl qz ji ct eb. CONTINUE. Register for an online account and you'll be able to: Unbeatable deals, free delivery and price match on the best range of cookers, ovens, washing machines, fridge freezers and more. Remove the drain hose and check the curls. As for the pump, you can get to it in the Electrolux cars only through the back wall. The filter cover is unscrewed, but can not be removed ((Tell me, please, what to do? Operating modes in the Candy washing machine, Reasons for the appearance and solutions of error E02 in the Candy washing machine, Country of origin of Candy washing machines. Check the wiring connection in the electronic module. To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. Ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs in order to prevent electrocution and water leakage. The safety thermostat TOC and the main PCB. Error E03 in the Candy washing machine: why did it appear and how to fix it? 8 - Incorrect functioning of the tachogenerator. Error E20 was displayed. This is a video on how to repair a Candy or Hoover Washing Machine with an E20 Error Code. 17 - The tachogenerator gives out incorrect work data. Step 2. Remove all things from the tank. If necessary, it must be freed from water. Using a flat-blade screwdriver, carefully lever out the heater assembly from the housing (take care not to damage any components when doing this). To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank. If theres any fault, youll need to replace them. We'll arrange for a Candy engineer near you to call in and fix your appliance, at a time that's suitable for you. E2 - Indicates a water filling issue. The wizard did not have to be called. Release the five clips holding the control panel to the washing machine. Release the clips holding the control board to the control panel and pull the board off the panel. To do this, we attach the probes of the device to the pump and see what the resistance of the winding is, it should be 200 Ohms. It should read 100-300 Ohms. Arrange a visit from a Candy engineer. Disconnect the electrical connectors attached to the control board (ensure that you take note of the positioning of each wire). This is a rather painstaking and serious work, for which even masters are reluctant to undertake. Step 1. Error 13 or E13: Communication between U.I board and main PCB error. Replace in case of damages. Keep your home healthy and beautiful with AEG. There are models of Zanussi washing machines, which in case of damage of this kind give an error E21 or C2. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. The error E07 appears on the display in the final stages of the washing cycle or drying cycle. In other cases, the motor will not spin at all. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. If you do need an engineer to visit your home, help is at hand. Switch off the machine and unplug it. Great help from Candy/Hoover on telephone equates to as follows: For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). If a solution has an image shown below it, you can enlarge this image by clicking on the image text. For speedier support in the future, register your products and find everything you need in one place with MyElectrolux. Try a wash with the drain hose in a bowl or sink. 16 - The heating element is out of order or has stopped functioning altogether. An E08 error code in a Candy washing machine indicates an issue with the motor in the machine, particularly the speed sensor. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc. Your email address will not be published. Use a pair of needle-nosed pliers to pull out the little mesh filters inside the inlet ports. (The plug on it might be damaged and youll need to replace it). Candy Go, Smart, CO And COS Washing Machine Fault Codes. Customer has washed with an unbalanced load. Step 1. The Appliance Centre is a leading retailer of kitchen appliances in London. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The automatic testing mode is carried out according to a specific algorithm. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The machine's hatch is jammed or blocked. Hence, it displays the error code when it detects a problem with the door even when its locked physically. The user will be notified of a malfunction in the drain system by DTC E20, which will be displayed on the electronic display of the machine. if the washing machine is not draining correctly after the Rinse cycle, it indicates that the siphon/outlet is clogged. The washing machine cant close the door. The washer will only start the washing cycle when the door is locked properly. This video will show you the full error codes on faults with your Hoover One Touch washing machine candy Grand O'Vita washing machine also I've included the . Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. Editor, Marcus Herbert. Candy Washing Machine Diagnostic Routine. 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